Privacy policy

Data Controller

TARASOLA PH Spółka z ograniczoną odpowiedzialnością, with its registered office in Lublin (formerly: Przedsiębiorstwo Handlowe Tarasola Spółka z ograniczoną odpowiedzialnością Spółka komandytowa, with its registered office in Lublin), ul. H. Kołłątaja 5 lok. 2, 20-006 Lublin, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Lublin-Wschód in Lublin with its seat in Świdnik, 6th Commercial Division of the National Court Register under KRS number: 0001201599, NIP: 5223044304, REGON: 362977817 (hereinafter also referred to as: Tarasola), is the controller of your personal data.

In matters related to the processing of personal data, please contact us in writing at ul. H. Kołłątaja 5 lok. 2, 20-006 Lublin, or electronically at: bo*@******la.com

We process your personal data for the following purposes:

• for the conclusion, performance and settlement of a sales contract for our goods and services, including handling any complaints to which you are entitled (legal basis: Article 6(1)(b) GDPR);
• for marketing purposes, including adapting the structure of the website to your needs and presenting our products and services to you via electronic or telephone communication, based on your consent and our legitimate interest (Article 6(1)(a) and (f) GDPR);
• for the purpose of customer satisfaction surveys and determining the quality of our services, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR);
• for archival (evidential) purposes to secure information in case of a legal need to demonstrate facts, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR);
• for the establishment, exercise or defence of legal claims, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR).

Tools for data collection on the website and categories of personal data processed

1. Contact form

To contact the client and submit an enquiry, a contact form is used.

a) Personal data collected through the contact form includes: first name, last name, e-mail address and phone number.

2. Tools used for website analytics and marketing purposes

In order to adapt the structure of the website and carry out other marketing activities, we use the following data collection tools:

• Google Analytics
• Facebook social media plugin

a) The above tools track user activity on websites and online services through cookies and user IDs.

b) Through these tools, data such as age, gender, user location, device used, operating system, visited subpages and actions taken on the website may be collected. These data are used to tailor advertising content to users’ needs. The information is stored in the tools in the form of aggregated (anonymous) statistical data.

c) Users can manage or modify this data through their individual settings in their Google account and web browser.

d) We secure this data by limiting access to the tools only to authorised persons and by protecting accounts with passwords.

e) Our website uses the Facebook social media plugin. Facebook applications use cookies to improve the performance of their services. More information about Facebook’s privacy policy is available at:
https://www.facebook.com/privacy/explanation

f) We use Google Analytics to analyse traffic on our website. Google collects information about visits to websites that use its services. More information about Google’s privacy policy is available at:
https://privacy.google.com/#

Data recipients

We process your personal data for the following purposes:

• for the conclusion, performance and settlement of a sales contract for our goods and services, including handling any complaints to which you are entitled (legal basis: Article 6(1)(b) GDPR);
• for marketing purposes, including adapting the structure of the website to your needs and presenting our products and services to you via electronic or telephone communication, based on your consent and our legitimate interest (Article 6(1)(a) and (f) GDPR);
• for the purpose of customer satisfaction surveys and determining the quality of our services, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR);
• for archival (evidential) purposes to secure information in case of a legal need to demonstrate facts, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR);
• for the establishment, exercise or defence of legal claims, which constitutes our legitimate interest (legal basis: Article 6(1)(f) GDPR).

Transfer of data to third countries or international organisations

We do not transfer your personal data outside Poland, the European Union or the European Economic Area.

Data retention period

In accordance with Articles 13(2)(a) and 14(2)(a) of the GDPR, we inform you that:

• your data collected for the purpose of concluding and performing a sales contract for our goods or services will be stored and processed for the duration of the contract and until the expiry of the limitation period for any potential claims arising from the contract;
• your basic contact data will be stored for the purposes of direct marketing of our products and services until you object to their processing for this purpose, withdraw your consent (where processing is based on marketing consent), or until we determine that the data is no longer up to date;
• data relating to remarketing groups will be stored for no longer than 540 days.

Your rights under the GDPR

In accordance with the provisions of the GDPR, you are entitled to:

a) the right of access to your personal data and to receive a copy of it;

b) the right to rectification (correction) of your personal data;

c) the right to erasure of your personal data:
If, in your opinion, there are no grounds for us to process your personal data, you may request that we delete it;

d) the right to restriction of processing:
You may request that we restrict the processing of your personal data solely to its storage or to performing agreed actions if, in your opinion, the data we hold about you is incorrect, is processed without legal basis, or if you do not want it to be deleted because it is necessary for the establishment, exercise or defence of legal claims, or for the duration of your objection to the processing;

f) the right to object to processing – direct marketing objection:
You have the right to object to the processing of your personal data for direct marketing purposes. If you exercise this right, we will cease processing your data for this purpose;

g) the right to data portability;

h) the right to lodge a complaint with a supervisory authority;

i) the right to withdraw consent to the processing of personal data:

You have the right to withdraw your consent at any time with regard to personal data processed on the basis of your consent. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

Exercising your rights

To exercise your rights, please submit your request in writing to TARASOLA PH Sp. z o.o., with its registered office in Lublin, or electronically to: bo*@******la.com.

Please note that before fulfilling your request, we may need to verify your identity.

What are “cookies”?

Cookies are used to tailor the content of websites to the preferences and expectations of users and to optimise the use of websites. They are also used to create anonymous, aggregated statistics that help us understand how users interact with our websites, enabling us to improve their structure and content, without identifying users personally.

Through cookies, we monitor performance, analyse and evaluate how our websites function by generating anonymous statistics, which allows us to continuously improve their structure and content.

How do we process cookies?

Tarasola processes data contained in cookies when visitors use the website www.tarasola.pl for the following purposes:

• storing data entered in contact and recruitment forms;
• generating anonymous statistics on how the website is used;
• tailoring website content to the individual preferences of the user;
• remembering the user’s choice regarding consent (or refusal) for the processing of personal data.

Why do we store cookies?

Cookies are stored for a defined period, which is determined by parameters contained in the cookie file. Users can enable or disable the use of cookies in their web browser settings. They can also delete cookies at any time from their device using the “clear browsing data” option (cache, cookies, history, etc.) available in all web browsers. Using private browsing mode also prevents cookies from being stored on the user’s device.

Web browsers typically allow cookies to be stored on the user’s device by default. Users can configure their browser settings to block the automatic acceptance of cookies or to receive a notification each time a cookie is sent to their device. Detailed information about managing cookies and available configuration options can be found in the browser settings.

How long do we store cookies?

The Controller has defined a 12-month data retention period for cookies, meaning information associated with cookies and user identifiers is stored for this duration. If no activity is recorded on the website during this period, the cookie data related to a specific user will be deleted from the Google Analytics database.

Each new activity (i.e. visiting any page of the website) results in the data being stored again and the 12-month retention period being renewed.

The deletion of this data does not affect aggregated reports generated in Google Analytics by the Controller for informational purposes.

Changes to the Privacy Policy

In order to ensure that the website’s Privacy Policy complies at all times with applicable legal requirements, we reserve the right to make changes to it at any time. This also applies in cases where the Privacy Policy needs to be updated to reflect new or modified products or services offered on the website.